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	题名	作者	年代	出处	被引量
1	Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments显示文摘	J.Joseph Cronin Michael K Brady G.Tomas M Hult	2000	Journal of Retailing2000，，2：	7
2	Consumer perceived value: The development of a multiple item scale显示文摘	Jillian C Sweeney Geoffrey N Soutar	2001	Journal of Retailing2001，，2：	5
3	The influence of online product recommendations on consumers’ online choices显示文摘	Sylvain Senecal Jacques Nantel	2004	Journal of Retailing2004，，2：	5
4	eTailQ: dimensionalizing, measuring and predicting etail quality显示文摘	Mary Wolfinbarger Mary C Gilly	2003	Journal of Retailing2003，，3：	4
5	Channel Selection and Coordination in Dual-Channel Supply Chains显示文摘	Gangshu (George) Cai	2009	Journal of Retailing2009，，1：	3
6	Economic and social satisfaction: measurement and relevance to marketing channel relationships显示文摘	Inge Geyskens Jan-Benedict E.M Steenkamp	2000	Journal of Retailing2000，，1：	3
7	Money back guarantees in retailing: matching products to consumer tastes显示文摘	Scott Davis	1995	Journal of Retailing1995，，1：	3
8	The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry显示文摘	Wenjing Duan Bin Gu Andrew B. Whinston	2008	Journal of Retailing2008，，2：	3
9	Customer loyalty in e-commerce: an exploration of its antecedents and consequences显示文摘	Srini S. Srinivasan Rolph Anderson Kishore Ponnavolu	2002	Journal of Retailing2002，，1：	3
10	Hedonic shopping motivations显示文摘	Mark J. Arnold Kristy E. Reynolds	2003	Journal of Retailing2003，，2：	3
11	Modelling hybrid distribution channels: a game-theoretic analysis显示文摘	Seong Y Park Hean Tat Keh	2003	Journal of Retailing and Consumer Services2003，，3：	3
12	Price competition in a duopoly common retailer channel显示文摘	S.Chan Choi	1996	Journal of Retailing1996，，：	3
13	The effects of distributive, procedural, and interactional justice on postcomplaint behavior显示文摘	Jeffrey G. Blodgett	1997	Journal of Retailing1997，，2：	2
14	Modeling customer perceptions of complaint handling over time: the effects of perceived justice on satisfaction and intent显示文摘	James G Maxham Richard G Netemeyer	2002	Journal of Retailing2002，，4：	2
15	A model of consumer perceptions and store loyalty intentions for a supermarket retailer显示文摘	Niren Sirohi	1998	Journal of Retailing1998，，：	2
16	Competing through service: Insights from service-dominant logic显示文摘	Robert F. Lusch Stephen L. Vargo Matthew O’Brien	2006	Journal of Retailing2006，，1：	2
17	Can culture affect prices? A cross-cultural study of shopping and retail prices显示文摘	David Ackerman Gerard Tellis	2001	Journal of Retailing2001，，1：	2
18	Unexplored antecedents of exiting in a marketing channel显示文摘	Robert A. Ping	1999	Journal of Retailing1999，，2：	2
19	Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews显示文摘	Yue Pan Jason Q. Zhang	2011	Journal of Retailing2011，，4：	2
20	Power, satisfaction, and relationship commitment in Chinese store–tenant relationship and their impact on performance显示文摘	B. Ramaseshan Leslie S.C. Yip Jae H. Pae	2005	Journal of Retailing2005，，1：	2

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