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29篇 您的检索式：作者名="Bitner J R"

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	题名	作者	年代	出处	被引量
1	Tracking the Evolution of the Services Marketing Literature显示文摘	Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
2	Muhicolour micropatterning of thin films of dry gels 显示文摘	Klajn R Fialkowski M Bensemann I T Bitner A Campbell C J Bishop K Smoukov S Grzybowski B A	2004	Nature materials2004，3，：	1
3	Tracking the evolution of the services marketing literature 显示文摘	Fisk R P Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
4	Tracking the Evolution of the Services Marketing Literature 显示文摘	FISK R P BROWN S W BITNER M J	1993	Journal of Retailing1993，69，1：	1
5	Customer Contributions and Roles in Service Delivery 显示文摘	Bitner B J Faranda W T Hubbert A R Zeithaml V A	1997	International Journal of Service Industry Manage- ment1997，8，3：	1
6	The internalservice encounter 显示文摘	Gremler D D Bitner M J Evans K R	1994	International Journal of Service Industry Management1994，5，2：	1
7	Decoding Customer-firm Relationships:How Attachment Styles Help Explain Customers’Preferences for Closeness,Repurchase Intentions,and Changes in Relationship Breadth显示文摘	Mende M Bolton R N Bitner M J	2013	Journal of Marketing Research2013，50，1：	1
8	Efficient generation of the binary reflected Gray code显示文摘	Bitner J R Ehrlich G Reingold E M	1976	Communications of the ACM1976，19，9：	1
9	The development and e- mergence of services marketing thought 显示文摘	Brown S W Fisk R P Bitner M J	1994	International Journal of Service Industry Management1994，5，1：	1
10	Tracking the evolution of the services marketing literature显示文摘	Fisk R P Brown S W Bitner M J		0，，01：	1
11	Customer contri-butions and roles in service 13 delivery 显示文摘	Bitner M J Faranda W T Hubbert A R	1997	InternationalJournal of Service Industry Management1997，6，8：	1
12	Tne interlaminar fracture of organic - matrix, woven reinforcement composites显示文摘	Bascom WD Bitner J L Moulton R J	1980	Composites1980，11，1：	1
13	Self-Service Technologies : Understanding Customer Satisfaction with Technology-Based Service Encounters 显示文摘	Meuter M L Ostrom A L Roundtree R I Bitner M J	2000	Journal of Marketing2000，64，3：	1
14	The Internal Service Encounter 显示文摘	Gremler D D Bitner M J Evans K R	1995	Logistics Information Management1995，8，4：	1
15	Customer Contributions and Roles in Service Delivery显示文摘	Bitner B J Faranda W T Hubbert A R Zeithaml V A	1997	International Journal of Service Industry Management1997，8，3：	1
16	Backtrack programming techniques显示文摘	BITNER J R REINGOLD E	1975	Communications of the ACM1975，18，11：	1
17	Tracking the evolution of the services marketing literature 显示文摘	Fisk R P Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
18	The development and emergence of services marketing thought显示文摘	Fisk R P Brown S W Bitner M J	1994	International Journal of Service Industry Management1994，5，1：	1
19	Customer Contributions and Roles in Service Delivery显示文摘	BITNER M J FARANDA W T HUBBERT A R	1997	International Journal of Service Industry Management1997，8，3：	1
20	Decoding Customer-firm Relationships:How Attachment Styles Help Explain Customers’Preferences for Closeness,Repurchase Intentions,and Changes in Relationship Breadth显示文摘	Mende M Bolton R N Bitner M J	2013	Journal of Marketing Research2013，50，1：	1

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