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35篇 您的检索式：作者名="S W Bitner"

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	题名	作者	年代	出处	被引量
1	Tracking the Evolution of the Services Marketing Literature显示文摘	Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
2	The evolution and discovery of services science in business schools显示文摘	JO BITNER M BROWN W S	2006	Communications of the ACM2006，49，7：	1
3	Tracking the evolution of the services marketing literature 显示文摘	Fisk R P Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
4	Tracking the Evolution of the Services Marketing Literature 显示文摘	FISK R P BROWN S W BITNER M J	1993	Journal of Retailing1993，69，1：	1
5	Technology infusion in service encounters显示文摘	BITNER M J BROWN S W		0，，01：	1
6	Technology infu- sion in service encounters 显示文摘	Bitner Mary Jo Brown S W Meuter M L	2000	Journal of the Academy of Marketing Science2000，28，1：	1
7	The development and e- mergence of services marketing thought 显示文摘	Brown S W Fisk R P Bitner M J	1994	International Journal of Service Industry Management1994，5，1：	1
8	Technology Infusion in Service Encounlers 显示文摘	Bitner M J Brown S W Meuter M L	2000	Journal of the Academy of Marketing Science2000，28，1：	1
9	Moving forward and making a difference:research priorities for the science of service显示文摘	OSTROM AL BITNER MJ BROWN S W	2010	Journal of Service Research2010，13，1：	1
10	Tracking the evolution of the services marketing literature显示文摘	Fisk R P Brown S W Bitner M J		0，，01：	1
11	Technology infusion in service encounters 显示文摘	Bitner M J Brown S W Meuter M L	2000	Journal of Academy of Marketing Science2000，28，1：	1
12	Choosing among alternative service delivery modes: An investigation of customer trial of self - service technologies 显示文摘	MEUTER M L BITNER M J OSTROM A L BROWN S W	2005	Journal of Mar- keting2005，，：	1
13	Moving forward andmaking a difference: Research priorities for the science ofservice 显示文摘	Ostrom A L Bitner M J Brown S W	2010	Journal of Service Research2010，13，1：	1
14	Technology infusion in service encounters 显示文摘	BITNER M J BROWN S W MEUTER M L	2000	Journal of the Acade- my of Marketing Science2000，28，1：	1
15	The evolution and discovery of service sciences in business schools 显示文摘	BITNER M J BROWN S W	2006	Communications of the ACM2006，49，7：	1
16	Moving forward and making a difference: research priorities for the science of sei-vice显示文摘	OSTROM A L BITNER M j+BROWN S W	2010	Journal of Service Research2010，13，1：	1
17	Moving forward and making a difference:Research priorities for the science of service显示文摘	Ostrom A L Bitner M J Brown S W	2010	Journal of Service Research2010，13，1：	1
18	Tracking the evolution of the services marketing literature 显示文摘	Fisk R P Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
19	Technologyinfusion in service encounters显示文摘	BITNER M J BROWN S W MEUTER M L	2000	Journal of the Academyof Marketing Science2000，28，1：	1
20	The development and emergence of services marketing thought显示文摘	Fisk R P Brown S W Bitner M J	1994	International Journal of Service Industry Management1994，5，1：	1

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