维普期刊资源整合服务平台（V6.5）

249篇 您的检索式：作者名="Bitner M J"

选中清除导出查看参考文献查看引证文献引用追踪共13页首页上一页第1页下一页末页 /13 跳转

	题名	作者	年代	出处	被引量
1	Tracking the evolution of the service marketing literature显示文摘	Fisk B Bitner M J	1993	Journal of Retailing1993，69，1：	1
2	Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses 显示文摘	BITNER M J	1990	Journal of Marketing1990，54，2：	1
3	Servicescapes: the impact of physical surroundings on customers and employees 显示文摘	Bitner M J	1992	Journal of Marketing1992，56，2：	1
4	The service encounter: di- agnosing favorable and unfavorable incidents 显示文摘	Bitner M J Booms B H Tetreault M S	1990	The Journal of Marketing1990，54，：	1
5	The Service Encounter: Diagnosing Favorable and Unfavorable Incidents显示文摘	Bitner M J Bernard H B Stanfield M T	1990	Journal of Marketing1990，54，1：	1
6	Evaluating Service Encounters:The Effects of Physical Surroundings and Employee Re-sponses显示文摘		1990	Journal of Marketing1990，54，2：	1
7	Evaluating service encounters: The effects of physical smroundings and employee response 显示文摘	Bitner M J	1990	Journal of Marketing1990，54，2：	1
8	The service encounter: Diagnosing favorable and unfavorable incident显示文摘	Bitner M J Bernard H Tetreault M S	1990	Journal of Marketing1990，54，1：	1
9	Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses 显示文摘	Bitner M J	1990	Journal of Marketing1990，54，2：	1
10	The service encounter diagnosing favorable and unfavorable incidents 显示文摘	Bitner M J Bernard H B Mary S T	1990	Journal of Marketing1990，54，1：	1
11	Tracking the Evolution of the Services Marketing Literature显示文摘	Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
12	Evaluating Service Encounters:The Effects of Physical Surroundings and Employee Responses显示文摘	BITNER M J	1990	Journal of Marketing1990，，：	1
13	Muhicolour micropatterning of thin films of dry gels 显示文摘	Klajn R Fialkowski M Bensemann I T Bitner A Campbell C J Bishop K Smoukov S Grzybowski B A	2004	Nature materials2004，3，：	1
14	Marketing services by managing the environment 显示文摘	Booms B H Bitner M J	1982	Cornell Hotel and Restaurant Administration Quarterly1982，23，5：	1
15	Choosing among alternative service delivery modest an in- vestigation of customer trial of self-service technologies 显示文摘	MEUTER M L BITNER M J OSTROM A L	2005	Journal of Marketing2005，，2：	1
16	Evaluation service encounters:the effects of physical surroundings and employee responses显示文摘	Bitner M J	1990	Journal of Marketing1990，54，2：	1
17	Evaluating service encounters: The effects of physical surroundings and employee responses 显示文摘	Bitner J M	1990	Journal of Marketing1990，54，2：	1
18	Building service relationships : it' s all about promises 显示文摘	Bitner M J	1995	Journal of the academy of market- ing science1995，23，4：	1
19	Evaluate service encounters:the effects of physical surroundings and employee responses显示文摘	BITNER M J		0，，02：	1
20	Late postnatal onset of hearing loss due to GJB2 mutation 显示文摘	Pagarkar W Bitner G M Knight J	2006	Int J Pediatr Otorhinolarngol2006，70，1：	1

返回顶部每页显示：

共13页首页上一页第1页下一页末页 /13 跳转

互联网出版许可证新出网证(渝)字10号全国400电话 - 免长途话费

用户提示