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67篇 您的检索式：作者名="Bitner A"

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	题名	作者	年代	出处	被引量
1	Muhicolour micropatterning of thin films of dry gels 显示文摘	Klajn R Fialkowski M Bensemann I T Bitner A Campbell C J Bishop K Smoukov S Grzybowski B A	2004	Nature materials2004，3，：	1
2	Genes responsible for etiopathogenesis in esophageal squamous cell carcinoma显示文摘	KIimczak A Bitner J Szemraj J	2011	Postepy Biochem2011，57，1：	1
3	Choosing among alternative service delivery modest an in- vestigation of customer trial of self-service technologies 显示文摘	MEUTER M L BITNER M J OSTROM A L	2005	Journal of Marketing2005，，2：	1
4	Implementing successful self - service technologies 显示文摘	Bitner M J Ostrom A L Meuter M L	2002	Academy of Management Executive2002，16，4：	1
5	Critical Service Encounters: The Employee's Viewpoint 显示文摘	BITNER M J BOOMS B H MOHR L A	1994	Journal of Marketing1994，58，4：	1
6	Comparative analysis of protocols for measuring heat transmission through flame resistant materials:capturing the effects of thermal shrinkage显示文摘	CROWN E M DALE J D BITNER A E		0，，26：	1
7	Critical service en- counters: the employee's viewpoint 显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，3：	1
8	Nat Mater显示文摘	Fialkowski M Bitner A Grzybowski B A	2005	4:932005，4，：	1
9	Critical service encounters: The employee's viewpoint 显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，10：	1
10	Implementing successful self-service technologies 显示文摘	Bitner M J Ostrom A L Meuter M L (2002)	2002	The Academy of Management Executive2002，，：	1
11	Customer Contributions and Roles in Service Delivery 显示文摘	Bitner B J Faranda W T Hubbert A R Zeithaml V A	1997	International Journal of Service Industry Manage- ment1997，8，3：	1
12	Critical service encounters: The employee's viewpoint显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，4：	1
13	Critical service encounters: The employee's viewpoint 显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，4：	1
14	Critical service encoun-ters: The employee’ s viewpoint 显示文摘	M J BITNER B H BOOMS L A MOHR	1994	Journal of Marketing1994，58，4：	1
15	Critical service encounters: The employee’s viewpoint 显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，4：	1
16	Customer Contributions and Roles in Service Delivery 显示文摘	Bitner Mary Jo William T Faranda Amy R Hubbert Valarie A Zeithaml	1997	International Journal of Service Industry Management1997，8，3：	1
17	The role of employee effort in satisfaction with service transactions 显示文摘	L A MOHR M J BITNER	1995	Journal of Business Research1995，，32：	1
18	Selected cytokine gene polymorphisms and the risk of preterm delivery in the population of Polish women 显示文摘	Kalinka J Bitner A	2009	Ginekol Pol2009，80，2：	1
19	Critical service encounters:The employee' s viewpoint显示文摘	Bitner M J Booms B H Mohr L A	1994	Journal of Marketing1994，58，4：	1
20	Customer Loyalty and Satisfaction: What Resonates in Service Contexts? 显示文摘	Gremler Dwayne D Stephen W Brown Mary Jo Bitner A Parasuraman	2001	Paper Submitted to Journal of Marketing2001，，：	1

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