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	题名	作者	年代	出处	被引量
1	Income Diversification and Bank Performance: Evidence from Italian Banks显示文摘	Vincenzo Chiorazzo Carlo Milani Francesca Salvini	2008	Journal of Financial Services Research2008，，3：	6
2	Interbank Credit Lines as a Channel of Contagion显示文摘	Jeannette Müller	2006	Journal of Financial Services Research2006，，1：	2
3	Commentary: Volatility, price resolution, and the effectiveness of price limits显示文摘	Lehmann B N	1989	Journal of Financial Services Research1989，3，：	2
4	Commentary: Volatility, price resolution, and the effectiveness of price limits 显示文摘	Miller M H	1989	Journal of Financial Services Research1989，3，：	2
5	Bank Competition and Financial Stability显示文摘	Allen N. Berger Leora F. Klapper Rima Turk-Ariss	2009	Journal of Financial Services Research2009，，2：	2
6	Further Evidence on the Link between Finance and Growth: An International Analysis of Community Banking and Economic Performance显示文摘	Allen N. Berger Iftekhar Hasan Leora F. Klapper	2004	Journal of Financial Services Research (-)2004，，2：	2
7	E-Finance: An Introduction显示文摘	Franklin Allen James McAndrews Philip Strahan	2002	Journal of Financial Services Research2002，，1：	2
8	Credit Risk in Two Institutional Regimes: Spanish Commercial and Savings Banks显示文摘	Vicente Salas Jesús Saurina		Journal of Financial Services Research0，，：	2
9	Discovery of Web services in a multi-ontology and federated registry environment显示文摘	Oundhakar S Verma K Sivashanmugam K	2005	Int''l Journal of Web Services Research2005，2，3：	1
10	E - S - QUAL: A multiple- item Scale for assessing electronic service quality 显示文摘	Zeithaml VA Parasuraman A Malhotra A	2005	Journal of Service Research2005，7，3：	1
11	Cultural Influences on Service Quality Expectations显示文摘	Donthu N and Yoo B	1998	Journal of Service Research1998，1，2：	1
12	The case for combining quatative and quantitative approaches in health services research显示文摘	Barbour R	1999	Journal of Health services Research and Policy1999，4，：	1
13	Perceived relative attractiveness today and tomorrow as predictors of future re- purchase intention 显示文摘	Andreassen T W& Lervik L	1999	Journal of Service Research1999，2，：	1
14	Glean lean: How to use lean approach in services industries? 显示文摘	Abdi F Shavarini S and Hoseini S	2006	Journal of Services Research2006，6，1：	1
15	An experimental investigation of customer reactions to service failure and recovery encounter : paradox or peril显示文摘	Smith A K Bolton R N	1998	Journal of Service Research1998，1，1：	1
16	Technology Readiness Index(TRI):A Multiple-Item Scale to Measure Readiness to Embrace New Technologies显示文摘	Parasuraman A	2000	Journal of Service Research2000，2，4：	1
17	Interbank Credit Lines as a Channel of Contagion显示文摘	MILLER J	2006	Journal of Financial Services Research2006，29，1：	1
18	Community Responses to Chronic Technological Disaster:The Case of the Pigeon River显示文摘	SOLIMAN H H	1996	Journal of Social Service Research1996，22，12：	1
19	From customer lifetime value to shareholder value:Theory,empirical evidence,and issues for future re-search显示文摘	Berger P D	2006	Journal of Service Research2006，9，2：	1
20	An analysis of market-index certificates of deposit 显示文摘	Chen A Kensinger J	1990	Journal of Financial Services Research1990，4，2：	1

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