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	题名	作者	年代	出处	被引量
1	Marketing Hotels Using Global Distribution Systems:Revisited 显示文摘	Peter O Gabriele P	2003	Cornell Hotel and Restaurant Administration Quarterly2003，44，8：	1
2	Motivating hotel employees 显示文摘	Simons Tony	1995	The Comell Hotel and Restaurant Administration Quarterly1995，36，1：	1
3	Quality certification in the hospitality industry:analyzing the benefits of ISO 9000显示文摘	Nield K Kozak M	1999	Cornell Hotel and Restaurant Administration Quarterly1999，40，2：	1
4	Empowerment in the hospitality industry: An exploration of antecedents and outcomes显示文摘	Sparrowe R T	1994	The Council on Hotel Restaurant and Institutional Education1994，17，3：	1
5	Marketplace lodging needs of mature travellers 显示文摘	Ananth M DeMicco F J Mereo P J Howey R M	1992	The Cornell Hotel and Restaurant Administration Quarterly1992，33，4：	1
6	Loyalty:A strategic commitment显示文摘	Bowen J T Shoemaker S	1998	Cornell Ho- tel and Restaurant Administration Quarterly1998，39，1：	1
7	Tourism to the Cook Islands retrospective and prospective显示文摘	JohnE. Taylor	2001	Cornell Hotel and Restaurant Administration Quarterly2001，，2：	1
8	The basics of yield management显示文摘	Kimes S E	1989	The Cornell Hotel and Restaurant Administration Quarterly1989，30，3：	1
9	Value pricing: How low can you go?显示文摘	David K. Hayes Lynn M. Huffman	1995	Cornell Hotel and Restaurant Administration Quarterly1995，，1：	1
10	Evaluating a Hotel GM' sPerforamce: A Case Study in Benchmarking 显示文摘	Morey &Dittman	1995	CornellHotel Restaurant and Administration Quarterly 36(5) 30-351995，，：	1
11	Managing Workforce Diversity: Chaging Culture at South Seas Plantation 显示文摘	Gall Christensen	1988	Cornell Hotel and Restaurant Administration Quarterly1988，8，29：	1
12	Total Quality Management:applying the European model to Spain's urban hotels显示文摘	Ribeiro S Domingo	1999	Cornell Hotel and Restaurant Administration Quarterly1999，40，1：	1
13	Meeting planners' perceptions of hotel-chain practices and benefits 显示文摘	Weber K	2000	CorneU Hotel and Restaurant Quarterly2000，41，4：	1
14	Understanding custome r-derived value in the timeshare industry 显示文摘	Sparks B Butcher K Pan G	2007	The Cor- nell Hotel and Restaurant Administration Quarterly2007，48，1：	1
15	Developing a restaurant revenue-management strategy显示文摘	Kimes S E Bah'ash D I Alexander J E	1999	The Cornell Hotel and Restaurant Administration Quarterly1999，40，5：	1
16	Job satisfaction, life satisfaction, and turnover intent among food-service managers 显示文摘	Richard F Ghiselli Joseph M La Lopa and Billy Bai	2001	Cornell Hotel and Restaurant Ad- ministration Quarterly2001，42，2：	1
17	Restaurant revenue management applying yield management to the restaurant industy显示文摘	Shery E Kimes Richard B Chase Sunmee Choi	1998	Comell Hotel and Restaurant Administration Quarterly1998，，6：	1
18	Measuring customer-based restaurant brand equity: Investigating the relationship between brand equity and firms' performance 显示文摘	Kim W G Kim H B	2004	Cornell Hotel and Restaurant Administration Quarterly2004，45，2：	1
19	Implementing restaurant revenue management: A five-step approach显示文摘	Kimes S E	1999	Cornell Hotel and Restaurant Administration Quarterly1999，40，3：	1
20	The Evolution of Electronic Distribution: Effects on hotels and intermediaries 显示文摘	Bill C Judy S	2003	Cornell Hotel and Restaurant Administration Quarterly2003，44，2：	1

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