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80篇 您的检索式:作者名="BERRY LL"
    题名 作者 年代 出处 被引量
1A gene for high urinary kallikrein may protect against hypertension in Utah kindreds显示文摘Berry TD Hasstedt SJ Hunt SC Wu LL Smith JB Ash O 1989Hypertension1989,13,:1
2The behavioral consequences of service quality显示文摘Zeithaml VA Berry LL Parasuraman A 1996Journal of Marketing1996,60,2:1
3Patients com-mitment to their primary physician and why it matters 显示文摘Berry LL Parish JT Janakiraman R 2008Ann Faro Med2008,6,1:1
4A conceptual model of service quality and its implications for future research 显示文摘PARASURAMAN A ZEITHAML V A BERRY LL Journal of Marketing0,49,4:1
5SERVQUAL: A Multiple-item Scale for Measuring Consumer Perceptions of Service Quality显示文摘Parasuraman A Zeithaml VA Berry LL 1988Journal of Retailing1988,64,1:1
6SERVQUAL:A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality显示文摘Parasuramn A Zeithaml VA Berry LL 1988Journal of Retailing1988,64,1:1
7A conceptual model of service quality and its implications for future research显示文摘PARASURAMAN A ZEITHAML VA BERRY LL 1985Journal of' Marketing1985,49,3:1
8A conceptual Model of Service Quality and its Implications for Future Research显示文摘Parasuraman A Zeithaml VA Berry LL 1985Journal of Marketing1985,3,29:1
9Relationship marketing of services-crowing innter- est,emerging perspectives显示文摘BERRY LL 1995Jounal of the Academy of Marketing Science1995,23,4:1
10SERVQUAL:A multiple-item scale for measuring consumer perceptions of service quality显示文摘 Zeithaml VA Berry LL 1988J Retailing1988,64,1:1
11A Conceptual model of service quality and its implications for future research 显示文摘Parasuraman A Zeithamal VA Berry LL 1985Journal of Marketing1985,493,:1
12A conceptual model of service quality and its implications for future research显示文摘Parasuraman A Zeithaml VA Berry LL 1985Journal of Marketing1985,49,4:1
13SERVQUAL: a multiple-item scale for measureing consumer perceptions of service quality显示文摘Parasuraman A Zeithaml VA Berry LL 1988JRetailing1988,64,1:1
14Communication and control process in the delivery of service quality显示文摘Parasuraman A Zeithaml VA Berry LL 1988Journal of Marketing1988,52,2:1
15A Con- ceptual Model of Service Quality and its Implications for Fu- ture Research 显示文摘PARASURAMAN A ZEITHAML VA BERRY LL 1985Journal of Marketing1985,,4:1
16An Empirical Investigation of Customer Satisfaction After Service Failure and Recovery显示文摘McCollough MA Berry LL and Yadav MS 2000Journal of Service Research2000,3,2:1
17SERVQUAL:A Multiitem Scale for Measuring Consumer Perceptions of Service Quality 显示文摘PARASURAMAN A ZEITHAML VA BERRY LL 1988Journal of Retailing1988,,1:1
18SERVQUAE: a multiple-item scale for measuring consumer perceptions of service quality显示文摘Parasuraman A Zeithaml VA Berry LL 1988J Retailing1988,64,1:1
19Patients ' perspectives on i- deal physician behaviors显示文摘Bendapudi NM Berry LL Frey KA 2006Mayo Clinic Proceedings2006,81,3:1
20Building a strong services brand: Lesson from Mayo Clinic 显示文摘Berry LL Seltman KD 2007Business Horizons2007,50,3:1
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