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190篇 您的检索式：作者名="VALARI"

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	题名	作者	年代	出处	被引量
1	SERVQUAL:A Multiple-Item Scale For Measuring Consumer Perceptions of Service Quality显示文摘	Parasuraman A Berry Leonard L ZeithamI Valarie A	1988	Journal of Retailing1988，64，1：	1
2	A conceptual model of Service quality and its implications for future research显示文摘	Parasuraman A Zeithaml Valarie A Berry Leonard L		0，，04：	1
3	Zeithaml,consumer conceptions of price quality and value: a means--end model and synthesis of evidence 显示文摘	Valarie A	1988	Journal of Market1988，，7：	1
4	SERVQUAL:a multiple-item scale for measuring consumer perceptions of service quality显示文摘	Parasuraman A Zeithaml Valarie A Berry Leonard L		0，，01：	1
5	Price and brand name as indicators of quality dimensions for consumer durables显示文摘	Merrie Brucks Valarie A. Zeithaml Gillian Naylor	2000	Journal of the Academy of Marketing Science2000，，3：	1
6	Consumer Perceptions of Price,Quality, and Value :A Means-End Model and Synthesis of Evidence显示文摘	Zeithaml Valarie	1988	Journal of Marketing1988，52，7：	1
7	Consumer Perception of Price,Quality and Value:Ameans-End Model and Synthesis of Evidence 显示文摘	Zeithaml Valarie A	1988	Journal of Marketing1988，，7：	1
8	The Behavioral Consequences of Service Quality显示文摘	Zeithaml Valarie A Leonard L Berry A Parasurman	1996	Journal of Marketing1996，60，2：	1
9	SERVQUAL: A Muhiple-Item Scale for Measuring Consumer Perceptions of Service Quality 显示文摘	A Parasuraman Valarie A Zeithaml Leonard L Berry	1998	Joural of Retailing1998，，1：	1
10	SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality 显示文摘	Parasuraman A Valarie A Zeithaml Leonard L Berry	1988	Journal of Retailing1988，64，1：	1
11	E- S-QUAL:A Multip le - Item Scale for Assessing Electronic Service Quality显示文摘	A Parasuraman Valarie A Zeithaml Arvind Malhotra		0，，：	1
12	A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions显示文摘	Boulding William Ajay Kalra Richard Staelin and Valarie A Zeithaml	1993	Journal of Marketing Research1993，30，1：	1
13	Consumer perception of priee,quality and value:a means-end model and synthesis of evidence显示文摘	Valarie A Z	1988	Journal of marketing1988，52，3：	1
14	SERVQUAL: A Multiple-Item scale for Measuring Consumer Perceptions of Service Quality显示文摘	Valarie A Zeithaml L Berry L	1988	Journal of Re-tailing1988，64，1：	1
15	A multiple-item scales for measuring consumer perceptions of services quality 显示文摘	Berry L Parasuraman A Valarie A Zeithaml	1988	Journal of Retailing1988，64，1：	1
16	Servqual: A Multiple - Item Scale for Measuring Consumer Perceptions of Service Quality显示文摘	A Parasuraman Valarie A Zeithaml Leonard L Berry	1988	Journal of Retailing1988，64，1：	1
17	A multiple-item Scales for measuring consumer Perception of Service quality显示文摘	Berry L Parasuram an A Valarie Valarie A Zeitham		0，，01：	1
18	Service quality delivery through web sites: A critical review of extant knowledge显示文摘	Valarie A. Zeithaml A. Parasuraman Arvind Malhotra	2002	Journal of the Academy of Marketing Science2002，，4：	1
19	A Conceptual Model of Services Quality and Its Implications for Future Research 显示文摘	Parasuraman A Leonard Berry Valarie Zeitham	1985	Journal of Marketing1985，，49：	1
20	SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality 显示文摘	Parasuraman A Valarie A Zeithaml Leonard L Berry	1988	Journal of Retailing1988，，64：	1

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