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13篇 您的检索式:作者名="Estelami"
    题名 作者 年代 出处 被引量
1Alternative indexes for monitoring customer perceptions of service quality: a comparative evaluation in a retail context显示文摘HURLEY R F ESTELAMI H 1998Journal of the Academy of Marketing Science1998,26,3:1
2The effect of price presentation tactics on consumer evaluation effort of multi-dimensional prices显示文摘Estelami H 2003Journal of Marketing Theory and Practice2003,11,2:1
3Product category determinants of price knowledge for consumer durable goods 显示文摘Estelami Hooman Maeyer P D 2004Journal of Retailing2004,80,:1
4The effect of price presentation tactics on consumer evaluation effort of multi-dimensional prices显示文摘Estelami H 2003Journal of Marketing Theory and Practice2003,11,2:1
5Consumer savings in complementary product bundles显示文摘Estelami H 1999Journal of Marketing Theory and Practice1999,7,3:1
6Competitive and procedural determinants of delight and disappointment in consumer complaint outcomes 显示文摘Hooman Estelami 2000Journal of Service Research2000,2,3:1
7Competitive and Procedural Determinants of Delight and Disappointment in Consumer Complaint Outcomes 显示文摘Estelami H 2000Joumal of Service Research2000,2,3:1
8Consumer perceptions of thirdparty product quality ratings 显示文摘Mayer P D Estelami H Journal of BusinessResearch0,64,10:1
9, The effect of price presentation tactics on consumer evaluation effort of multi- dimensional prices 显示文摘Estelami H 2003Journal of Marketing Theory and Practice2003,,11:1
10Competitive and procedural determinants of delight and disappointment in consumer complaint outcomes显示文摘Estelami Hoomam 2000Journal of service research2000,2,3:1
11Alternative indexes for monitoting custtmaer perceptions of service quality: a comparative evaluation in a retail context 显示文摘Hurley R F Estelami H 1998Journal of the Academy of Marketing Science1998,26,3:1
12Competitive and Procedural Determinants of Delight and Disappointment in Consumer Complaint Outcomes显示文摘 2000Journal of Service Research2000,2,3:1
13An exploratory study of employee turnover indicators as predictors of customer satisfaction显示文摘HURLEY R F ESTELAMI H 2007Journal of Services Marketing2007,21,3:1
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