维普期刊资源整合服务平台（V6.5）

323篇 您的检索式：作者名="GRONROOS C"

选中清除导出查看参考文献查看引证文献引用追踪共17页首页上一页第1页下一页末页 /17 跳转

	题名	作者	年代	出处	被引量
1	Service Quality:The Six Criteria of Good Perceived Service Quality 显示文摘	GRONROOS C	1988	Review of Business1988，9，4：	1
2	A service quality model and its marketingimplications 显示文摘	Gronroos C	1984	European Journal of Marketing1984，18，4：	1
3	A service quality model and its marketing implications 显示文摘	Gronroos C	1984	European Journal of Marketing1984，18，4：	1
4	Marketing services:the case of a missing product显示文摘	Gronroos C	1998	Journal of Business&Industrial Marketing1998，13，45：	1
5	An Applied Service Marketing Theory显示文摘	GRONROOS C	1982	European Journal of Marketing1982，，：	1
6	Service logic revisited: who creates value? and who co-creates 显示文摘	GRONROOS C	2008	European Business Review2008，20，4：	1
7	Value-driven Relational Marketing:From Products to Resou-rces and Competencies 显示文摘	Gronroos C	1997	Joumal of Marketing Management1997，13，5：	1
8	Service quality:The six criteria of good perceived service quality显示文摘	Gronroos C	1988	Review of Business1988，，3：	1
9	A service quality model and its marketing implica- tions 显示文摘	Gronroos C	1984	European Journal of Marketing1984，18，4：	1
10	Relationship Marketing: Challenges for the organization显示文摘	Gronroos C	1999	Journal of Business Research1999，，46：	1
11	An applied service marketing theory 显示文摘	Gronroos C	1982	European Journal of Marketing1982，16，7：	1
12	The value concept and relationship marketing显示文摘	Ravald A and Gronroos C	1996	European Ioumal o~ Marketing1996，30，2：	1
13	An applied service marketing theory显示文摘	Gronroos C	1982	European Journal of Marketing1982，16，7：	1
14	Service quality : the six criteria of good per-ceived service quality 显示文摘	Gronroos C	1988	Review of Business1988，9，3：	1
15	An Applied Service Marketing Theory 显示文摘	Gronroos C	1982	European Journal of Marketing1982，16，7：	1
16	Value-driven relation marketing:From products to recourses and competence显示文摘	GrOnroos C		0，，5：	1
17	Managing Customer Relationships for Profit: The Dynamics of Relationship Quality显示文摘	Storbacka K Strandvik T Gronroos C	1994	International Journal of Service Industry Management1994，5，5：	1
18	A Service Quality Model and Its Marketing Implication 显示文摘	Gronroos C	1984	European Journal of Marketing1984，18，4：	1
19	From Marketing Mix to Relationship Marketing显示文摘	Gronroos C	1994	Management Decision1994，32，2：	1
20	Service Quality:The Six Criteria of Good Perceived Ser- vice Quality显示文摘	Gronroos C	1988	Review of Business1988，9，3：	1

返回顶部每页显示：

共17页首页上一页第1页下一页末页 /17 跳转

互联网出版许可证新出网证(渝)字10号全国400电话 - 免长途话费

用户提示