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518篇 您的检索式：作者名="BOLTON R"

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	题名	作者	年代	出处	被引量
1	An experimental investigation of customer reactions to service failure and recovery encounter : paradox or peril显示文摘	Smith A K Bolton R N	1998	Journal of Service Research1998，1，1：	1
2	Collapse limit states of reinforced earth retaining walls显示文摘	Bolton M D Pang P L R	1982	Geotechnique1982，32，4：	1
3	Freeze/thaw and pH effects on freshwater dissolved organic matter fluorescence and absorbance properties from a number of UK locations 显示文摘	SPENCER R G BOLTON L BAKER A	2007	Water Research2007，41，13：	1
4	Longitudinal analysis of the impact of service changes on customer attitudes显示文摘	Bolton R N Drew J H A		0，，：	1
5	Soil microbial biomass and selected soil enzyme activities effect of fertilization and cropping practices显示文摘	Bolton H Jr Elliott L F Papendick R I	1985	Soil Bio Biochem1985，17，3：	1
6	Assessment of the angiotensin-I-converting enzyme (ACE-l) inhibitory and antioxidant activities of hydrolysates of bovine brisket sarcoplasmic proteins produced by papain and characterisation of associated bioactive peptidic fractions显示文摘	DI BERNARDINI R MULLEN A M BOLTON D	2012	Meat science2012，90，1：	1
7	Antioxidant and antimicrobial peptidic hydrolysates from muscle protein sources and by-products显示文摘	BEMARDINI R D HAMEDY P BOLTON D	2011	Food Chemistry2011，124，：	1
8	Marketing actions and the value of customer assets: a framework for customer asset management 显示文摘	Berger P Bolton R Bowman D	2002	Jour- nal of Service Research2002，5，1：	1
9	The effect of customers' emotional responses to service failure on their recovery effort evaluations and satisfaction judgments显示文摘	Smith A K Bolton R N	2002	Journal of the Academy of Marketing Science2002，30，1：	1
10	Marketing actions and the value of customer assets: a framework for customer asset management显示文摘	Berger P Bolton R Bowman D	2002	Journal of Service Research2002，5，1：	1
11	A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery 显示文摘	Smith A K Bolton R N Wagner J	1999	Marketing Research1999，36，3：	1
12	Soilrestraint on buckling oil and gas pipelines buried inlumpy clay fill 显示文摘	Cheuk C Y Take W A Bolton M D Oliveira J R	2007	Engineering Structure2007，29，6：	1
13	Prediction of outcome in patiens with anoxic coma:a clinic and eletrophysiologic study显示文摘	Chen R Bolton CF Young B	1996	Crit Care Med1996，24，4：	1
14	Effects of different mi- croalgal feeds and their influence on larval development in the white -spined sea urchin Tripneustes gratilla 显示文摘	SCHOLTZ R BOLTON J J MACEY B M	2013	African Jour- nal of Marine Science2013，35，：	1
15	The theoretical underpinnings of customer asset management: a framework and propositions for future research 显示文摘	Bolton R Lemon K Verhoef P	2004	Journal of the Academy of Marketing Science2004，32，3：	1
16	The theoretical underpinnings of customer asset management: a framework and propositions for future research显示文摘	Bolton R Lemon K Verhoef P	2004	Journal of the Academy of Marketing Science2004，32，3：	1
17	The photochemical generation of hydroxyl radicals in the UV vis/ferrioxalate/H2O2 system显示文摘	Hislop K A Bolton J R	1999	Environmental Science and Technology1999，33，18：	1
18	Mechanism of photodegradation of aqueous organic pollutants, 2;measurement of the primary rate constants for reaction of hydroxyl radicals with benzene and some halobenzenes using an EPR spin-trapping method following the photolysis of hydrogen peroxide显示文摘	Kochany J Bolton J R	1992	Environ Sci Technol1992，26，2：	1
19	The effect of customers' e- motional responses to service failures on their recov- ery effort evaluations and satisfaction judgments 显示文摘	Smith A K Bolton R N	2002	Journal of the Academy of Marketing Science2002，30，1：	1
20	Combined models of membrane fouling:Development and application to microfiltration and ultrafiltration of biological fluids显示文摘	Bolton G D Kuriyel R		0，，1：	1

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